What is Revant’s Product Warranty?Updated a month ago
When you buy from Revant, you're backed by our product warranty and guarantee.
60 Day Satisfaction Guarantee
Put our products to the test and if you're not loving them, send them back within 60 days for a refund or exchange for a different item.
Prescription Lenses
Prescription lenses are custom-made to order and are final sale. They're not covered by this guarantee, but are covered by our Prescription Lens Accuracy Guarantee.
Prescription Lens Accuracy Guarantee
If we make an error with your prescription lenses, such as an incorrect prescription or lens cut, we'll provide one free remake within 60 days of delivery. If we make another error with the replacement, we'll refund your order.
This guarantee does not cover if you changed your mind about a lens color or other lens options, or if you provided incorrect prescription information with your order. Contact us if you ordered the wrong thing — we may be able to offer a discount toward a new pair.
Standard 1 Year Warranty
We cover manufacturing defects for one year from delivery. If your product has a manufacturing defect, we'll provide a one-time free replacement with an equivalent product.
What This Limited Warranty Does Not Cover:
Normal wear and tear, including scratches and abrasions
Unauthorized modifications or repairs
Loss or theft
Accident, abuse, or improper storage
Improper use of chemicals and cleansers
Incorrect prescription information provided at time of order
Extended Lens Protection Warranty
If you purchased Extended Lens Protection, you get a one-time replacement for scratches or accidental damage over the lifetime of your lenses. Each plan covers one set of non-prescription lenses and must be added at the time of purchase. You can add up to one Extended Lens Protection plan per set of non-prescription lenses ordered. We will replace damaged lenses with a set to match the original pair. Prescription lenses are not eligible for extended lens protection.
European Union Customers
You're entitled to a minimum 2-year legal guarantee against defects, as required by EU law.
Start a Warranty Claim
If you need to file a warranty claim, go to our warranty form to start the process and we'll get back to you within one business day.
Revant Renew
Revant Renew is our first step toward a more circular product ecosystem. Returns for Revant Sunglasses within warranty will be exchanged or refunded. Returned products will be refurbished for resale or recycled into new goods.
If you have Revant model F1L, S1L, or S2L and the respective lenses for these models, please contact us for return instructions.