While we strive to accommodate most frame types, there are a few exceptions. Currently, we do not support large single shield lenses or rimless/drill mount frames due to specific materials and machining requirements. Additionally, while we'd love to
For all of our special services, the overall turnaround time is highly dependent on when your frames arrive at our location. Once your frames are received, our optical experts will need approximately one to two weeks to process all Custom Replacement
Every frame goes through a thorough inspection before we begin work. If we have any concerns about the quality or integrity of the frames, we’ll get in touch with you before we move forward with your order. We can alert you of the risks involved in t
We have two options at check out to send in your frames. The first is a simple print-from-home shipping label. Just 15 minutes after placing your order for our Custom Cut service, you’ll receive a label right to your email inbox.* Just after that shi
We want to make sure we get all of your order items to you as quickly as possible. Because of this, different components of your order may ship at different times to reach you promptly while we are processing your customized or expertly installed le