revantoptics logo
revantoptics logo

All articles

Order Issues

Get in touch with our customer support team

At Revant, we understand that sometimes you might need a little extra help navigating our platform or resolving an issue with your order. Our dedicated customer support team is here to assist you every step of the way. Here’s how you can get in touch

Problems at Checkout?

If you encounter an error message during the checkout process, it may stem from discrepancies in your credit card details, billing, or shipping address. Ensuring that the billing address precisely matches the information on file with your bank, parti

Where is My Order Confirmation?

Once your order is processed, you will receive an email confirmation to the email address you entered with your order. If you did not receive an order confirmation email, please check your spam folder and add [email protected] to your safe sen

How Do I Change My Order After it Has Been Placed?

If you need to change or cancel your order, please contact us immediately with the subject line “Request to Change an Order” We generally process orders within 1-3 hours, and once our warehouse has processed and shipped your order, we will be unable